Poly Edge E320 IP Desk Phone

Overview

The Poly 2200-87000-025 is an Edge E320 IP desk phone designed to provide clear and flexible communication for knowledge workers, receptionists, and contact center agents. It features a 3.5-inch IPS LCD color display with 320 x 240 resolution that presents call information and status alerts with sharp detail. The phone supports up to eight physical line keys with 32 programmable assignments, making it easy to manage multiple extensions and shared lines without navigating complex menus.

Equipped with full duplex audio and HD Voice, this phone ensures conversations are clear and natural. Advanced noise reduction technologies like Acoustic Fence and NoiseBlockAI minimize background distractions, so callers hear only the speaker. Wireless connectivity through Bluetooth 5.0 and Wi-Fi adds flexibility for headset use and network access, while dual Gigabit Ethernet ports with Power over Ethernet (PoE) simplify cabling and maintain high bandwidth.

Key features

• Eight line keys supporting up to 32 programmable assignments for efficient call management
• 3.5-inch IPS LCD color display that delivers clear call details and easy navigation
• Integrated Bluetooth 5.0 and Wi-Fi for wireless headset pairing and network flexibility
• Acoustic Fence and NoiseBlockAI technologies that reduce background noise during calls
• Microban antimicrobial treatment on handset and console to help reduce bacteria growth
• Two Gigabit Ethernet ports with PoE support for streamlined wiring and reliable connectivity
• Compatibility with USB C, RJ9, Bluetooth, and Electronic Hook Switch (EHS) headsets
• Accessibility features including text-to-speech prompts and adjustable color themes for users with vision challenges
• Support for a wide range of audio codecs such as G.711, G.722, G.722.1, G.729ab, iLBC, and Opus to ensure consistent voice quality
• Full duplex speakerphone and handset that deliver HD Voice for natural conversations

Key specs

• Display: 3.5-inch IPS LCD color screen with 320 x 240 resolution
• Line keys: 8 physical keys with up to 32 programmable assignments
• Audio: Full duplex HD Voice with Acoustic Fence and NoiseBlockAI
• Wireless: Bluetooth 5.0 and Wi-Fi integrated
• Ethernet: Two Gigabit ports with Power over Ethernet (PoE) support
• Headset ports: USB C, RJ9, Bluetooth, and EHS compatibility
• Audio codecs supported: G.711, G.722, G.722.1, G.729ab, iLBC, Opus
• Antimicrobial protection: Microban treatment on handset and console

Connectivity and compatibility

This phone offers versatile connectivity options to fit various office setups. The two Gigabit Ethernet ports allow simultaneous connection of the phone and a computer, reducing cable clutter. Wireless freedom is provided through Bluetooth 5.0 for headset pairing and Wi-Fi for network access, which is especially useful in hot desking or flexible workspace environments. The RJ9 headset port and USB C connector support a wide range of wired and wireless headsets, while Electronic Hook Switch (EHS) compatibility enables remote headset control.

Ideal uses and environments

The Poly Edge E320 is well suited to busy office environments, including traditional cubicles, hybrid home offices, and contact center floors. Its noise reduction features help maintain call clarity in noisy surroundings, while the antimicrobial surfaces contribute to hygiene in shared spaces. The accessibility options make it a practical choice for inclusive workplaces. This phone fits well for users who need to handle multiple lines efficiently and require flexible headset and network options.